FAQ

How long will the delivery take?
It will take about 5 to 8 days.

Is it compatible with my water purifier?



How to change the water purifier filter?

There are videos within the blog category.
Let me explain in detail how to replace it with a video.

 

Is the CO.SIX one-touch filter compatible with Pureal and Novita water purifiers?

Yes, it is 100% compatible. Trust and use it because it is produced in the same factory.


Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.

I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at airgx@naver.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.


I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you! Please send us an email to airgx@naver.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.

CO.SIX One Touch Water Purifier Filter